Monday, May 30, 2016

Wrestling with Outlook Troubleshooting

I’ve found myself working on Outlook (Outlook client, Windows Live Mail, Office 365) issues much more often than usual.

Here is a collection of reference links.

Outlook/Office 365 Troubleshooting Tools

  • Office Configuration Analyzer Tool (OffCAT) information – Microsoft Support
    The Microsoft Office Configuration Analyzer Tool (OffCAT) provides a detailed report of your installed Office programs. This report includes many parameters about your Office program configuration. It also highlights known problems that are found when OffCAT scans your computer. For any problems that are listed in the report, you are provided a link to a public-facing article (usually a Microsoft Knowledge Base article) about each problem so that you can read about possible fixes. If you are a Helpdesk professional, you can also save the report to a file so that it can be viewed in the Office Configuration Analyzer Tool on another client on which the tool is installed.
  • Download Microsoft Office Configuration Analyzer Tool 2.1 - Microsoft Download Center
  • Fix Outlook and Office 365 problems with the Microsoft Support and Recovery Assistant for Office 365 – Microsoft Office
    Support and Recovery Assistant for Office 365 can help you automatically diagnose and fix a range of Outlook problems. You will need to download the application to your local computer, sign in with your work or school account and select the issue you want help with. The application will run a series of diagnostic tests and help you set up a new profile. If any of the tests fails, it will provide suggested solutions to get your problem solved.
  • New tool for helping resolve Office 365 issues - Office Blogs
  • Fix Outlook account problems in Office 365 - Office 365 Support

Outlook Management Tips

WIndows Live Mail and Outlook Client


Claus Valca

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