Friday, September 30, 2016

Fix EasyWorship 2009 issues with new SongSelect site

We continue to use an older version (EasyWorship 2009) of EasyWorship for our church service projection screen management.

We’ve tried the newer EasyWorship 6 release – and it does have a lot of very attractive features – however the process and projection flow just doesn’t fit us as well as the older EasyWorship 2009 layout.

Anyway…EasyWorship has a plug-in like feature that allows you to sign into the SongSelect service with your associated account and easily import song lyrics directly into your EasyWorship song database.

Recently SongSelect updated their website design and it created several problems within the EasyWorship 2009 program.

First, the SongSelect webpage was “broken” in rendering within EasyWorship 2009

EWorship 2009 SongSelect Window - Pre-Fix

It may be hard to see but that banner area is all whacked out and the Sign In link didn’t work well at all.

Secondly, one could go to the SongSelect Classic page using the offered URL in that broken banner area and log in,

EWorship 2009 SongSelect Window - Pre-Fix - SS Classic

However while you could then log in normally, when we went to try to import song lyrics the “Import” button remained grayed out while using this “classic” login method. 

Our workaround was to download the lyric as a text file, then copy/paste it into a new song record in the database. This was less than ideal as you missed out a lot of the “meta-data” for the song item and had to manually put all that in as well.

I did some searching and found this helpful fix in the EasyWorship support forums.

SongSelect Webpage Fix for EasyWorship 2009 : EasyWorship Legacy  (URL change updated 2017-01-12)

Basically, you download an IE Fix patch from them for your Windows OS version and run it. It unpacks the EXE file to a temporary location, executes a batch file, and then applies a REG key fix to your Windows Registry to fix the issue.

In case you are curious, the fix just applies one of these registry tweaks depending on your OS (32 or 64 bit).

For x32 bit Windows OS:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION]
"easyworship.exe"=dword:00000000

For x64 bit Windows OS:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_BROWSER_EMULATION]
"easyworship.exe"=dword:00000000

Once that was done, EasyWorship 2009 then displayed the new SongSelect website page correctly (compare to before as seen above):

EWorship 2009 SongSelect Window - Post-Fix 1

And the sign-in page displayed properly.

EWorship 2009 SongSelect Window - Post-Fix 2

After logging in this way and selecting a song’s lyrics we found that the EasyWorship application’s “Import” button worked again for full and normal song lyric importation.

Bonus Easy Worship 2009 notes:

While working this issue, I found that our installed version of EasyWorship 2009 is at 1.4 but there is a later version 1.9 that is available to fix some issues.

The upgrade process is very easy.

Upgrade 2009 1.4 to 1.9 Procedure? - EasyWorship Community

  1. Download the full EasyWorship 2009 v1.9 setup installer file
  2. Be sure EasyWorship is closed out on your system.
  3. Run the setup file you downloaded; resulting in an installation over your existing version.
  4. Done. (no license or registration information is requested or needs to be re-entered)

More information about the version 1.9 build change notes here in case you are curious: EasyWorship Community • View topic - EasyWorship 2009 Build 1.9 Now Available!

If you have to reinstall EasyWorship 2009, there is some information you want to capture first from your currently registered/working software:

Reinstalling EasyWorship 2007 and 2009 - EasyWorship Legacy (URL change updated 2017-01-12)

Locate Your Registration Information

If you do not have your registration info, you can get this info from the old computer.
Your Registration Information consists of the following:

  1. Name
  2. Phone Number
  3. Serial Number

To locate this information on the old computer open EasyWorship. Go to the main menu and select Help>About EasyWorship. The church name and serial number will be shown at the bottom.

To locate the phone number, select Register on the left side of the About window.

See also: Backup and Transfer Your Database (EW 2009) - EasyWorship Legacy (URL change updated 2017-01-12)

I hope anyone still using this older verison of EasyWorship 2009 like us finds this information helpful.

Cheers!

Claus Valca

5 comments:

Dayton Church said...

I have this issue as well. but the link you provided is broken. Please help. thanks

Dayton Church said...

Hello thanks for this blog. I am having this issue but your link to the fix is broken. Please help me. Thanks

Dayton Church said...

Thank you for this blog but the link to the fix is broken. can you please help me fix the issue i am having with the banner always showing up in song select while in easy worship. thank you

Dayton Church said...

I am sorry I kept doing this over and over because my comment would not appear. lol. I did not see it needed your approval.

Claus said...

@ Dayton Church - So sorry for the delayed response. Thank you for bringing the issue to my attention.

I was confused for moment as it wasn't the only one related to EasyWorship showing up broken.

Turns out they changed their URL scheme from "support.easyworship.com" to "throwback.easyworship.com"

And to top things off, the protocol went from https (yea!) to http (boo).

I'm working on fixing the URL references in the post but here it is right now:

SongSelect Webpage Fix for EasyWorship 2009 : EasyWorship Legacy - http://throwback.easyworship.com/support/solutions/articles/6000140719-songselect-webpage-fix-for-easyworship-2009

SongSelect Webpage Fix for EasyWorship 2009 : EasyWorship Legacy

You might also want to bookmark these EasyWorship URL's also as they could have some super-useful info/resources as well.

EasyWorship 2009 : EasyWorship Legacy Solutions

Getting Started : EasyWorship Legacy

Common Problems : EasyWorship Legacy

FAQs : EasyWorship Legacy

Downloads : EasyWorship Legacy

I hope this helps! And hopefully they will keep this new URL reference around for a while. LOL indeed.

Cheers.

--Claus V.